We would like to extend a warm welcome on behalf of everyone at the Sumter County Animal Hospital family! Since 1984, our team has provided the Wildwood community with the highest standards of veterinary care for all animals. For us, your pet isn’t just a patient—they are family.
We know that visiting a new veterinarian can at times be a source of anxiousness for both you and your pet. That is why we strive to create a low-stress and compassionate environment that is built on trust, safety, and honesty.
What To Expect from Your Dedicated Veterinary Team
1. Before Your Appointment: Seamless Onboarding
To ensure we have time to spend with your pet during their exam, we aim to get any paperwork completed before you walk through our doors.
· New Client Form: Please complete our online New Client Form prior to your appointment.
· Medical Records: If your pet has previous medical history, please bring those records with you or have your previous clinic email them to us at office@sumtercountyanimalhospital.com.
· New Client Welcome Offer: Don’t forget—we are currently offering $25 off your first wellness exam to help you get started with trusted, compassionate care!
2. Arrival & Check-In
We are conveniently located at 527 S. Main St. in Wildwood.
· Please arrive 5 to 10 minutes early so our front desk staff can welcome you, process any remaining paperwork, and get your pet settled.
· For the safety of all our patients and clients, please ensure all dogs are securely leashed and cats are in an appropriate carrier upon entering the lobby.
3. The “Low-Stress” Exam Experience
We strive to make coming to the clinic a genuinely good experience for everyone.
· Comprehensive Evaluation: Your veterinarian will conduct a thorough nose-to-tail examination, taking the time to listen to your concerns and answer any questions you may have.
· Patience and Compassion: We move at your pet’s pace. From standard wellness checks to specialized services like acupuncture care, we utilize gentle handling techniques to minimize fear and anxiety.
4. Collaborative Care & Transparent Pricing
You are the most important advocate for your pet’s health, and we believe in keeping you fully informed.
· After the exam, we will discuss our findings and collaborate with you on a tailored treatment or wellness plan that fits you and your pet.
· We strive to offer realistic pricing that reflects both the quality of medicine we practice but also understand pricing is always a concern.
· If your pet requires in-house diagnostics, surgery, dental care, or vaccinations, we will provide clear recommendations and transparent pricing so you can make an empowered decision for your pet’s health.
5. Staying Connected
Your pet’s health journey doesn’t end when you leave the exam room. We make it easy to manage your pet’s care year-round:
· We have an app! Yes, you can easily download the PetDesk app to your device and keep track of all your pets information on your phone.
· Easy Communication: You can call or text us at 352-706-6032. (Please note: Our regular hours are Monday–Friday, 8:00 AM – 5:00 PM, and our lobby area is closed from 12:00 PM – 1:00 PM).
· Online Pharmacy: Easily order your pet’s food, parasite prevention, and medications with the push of a button and have them delivered right to your door through our online pharmacy partner, Vet’s First Choice®.
· Convenient Booking: You at any time conveniently book appointments using our online booking tool.
